Some customers have made us aware they’re receiving emails, texts and tweets claiming to be from TSB. We’d never ask you for security details such as PIN, username or full password. Fraudsters might. Here are some ways you can protect yourself.
We have launched a new version of our Business Banking Authentication App. Please download the new version by searching 'TSB Auth App' on the App Store or Google Play. If you're still having problems and need to make an urgent payment, please visit a branch where we can do this for you.
Online payments are available and should work for most customers. If you’re having difficulty making payments to existing beneficiaries, please call us on 0345 835 3858. If you need to make an urgent payment to a new beneficiary, you'll need to visit a branch.