Telephone Banking for business

Telephone Banking for Business is a fast, efficient and simple way of banking that will meet the needs of your business. We have a team of advisors on hand to take calls between 7am-8pm Monday to Friday and 9am-2pm Saturdays (excluding UK Public Holidays). You can also do much of your day-to-day business banking around the clock through our automated service.

You can nominate users from within your business and give them different levels of responsibility over your Business account. This gives you, your staff, partners or directors individual access with their own password log on.

You can choose the level of responsibility you would like individual users to have:

An Enquiry Only user can:

  • Check the balance of your business accounts
  • Stop cheques
  • Ask about bill payments
  • Ask about standing orders and Direct Debits
  • Ask for information about other services


A Full Service user can also:

  • Transfer money between TSB Business accounts
  • Pay bills
  • Set up, cancel or change standing orders
  • Cancel Direct Debits
  • Order cheque books

How to register for Telephone Banking for Business

Just download, print and complete the Telephone Banking for Business application form from the link below. Make sure each user that you've nominated completes the New User application form.

When completed, you can post your forms to:

TSB Bank, Ariel House, 2138 Coventry Road, Sheldon, Birmingham, B26 3JW, TNT 05

Telephone Banking for Business will then contact each of the Users detailed in Section 2 to complete their registration.

Business Telephone Banking Registration Form

Call us

If you have any questions you can call our helpline on 0345 835 3858 between 7am-8pm Monday to Friday and 9am-2pm Saturdays (excluding UK Public Holidays)

One of our advisors will be pleased  to help you.

Telephone banking for Business is free, all you pay for is the normal cost of your calls and your normal transaction charges.



Speak to a Relationship Manager on 0345 835 3858.

Telephone Banking


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