Telephone Banking for business

Telephone Banking for Business is a fast, efficient and simple way of banking that will meet the needs of your business. We have a team of advisors on hand to take calls between 8am-6pm Monday to Friday and 9am-2pm Saturdays (excluding UK Public Holidays). You can also do much of your day-to-day business banking around the clock through our automated service.

You can nominate users from within your business and give them different levels of responsibility over your Business bank account. This gives you, your staff, partners or directors individual access with their own password log on.

You can choose the level of responsibility you would like individual users to have:

An Enquiry Only user can:

  • Check the balance of your business accounts
  • Stop cheques
  • Ask about bill payments
  • Ask about standing orders and Direct Debits
  • Ask for information about other services


A Full Service user can also:

  • Transfer money between TSB Business accounts
  • Pay bills
  • Set up, cancel or change standing orders
  • Cancel Direct Debits
  • Order cheque books

How to apply – Telephone Banking Registration Form

You can apply for Telephone Banking registration by completing the:

Online service registration form

We have chosen Adobe to support us with our digital processes by using their ‘Adobe Sign’ software. 

Please be aware that Adobe are a separate data controller from TSB, and any personal data you provide will be sent to Adobe and processed in accordance with their terms and conditions of service. 

You may therefore wish to read their Adobe Terms of Use and Consumer Disclosure before using the following link(s).


Call us

If you have any questions you can call our helpline on 0345 835 3858 between 8am-6pm Monday to Friday and 9am-2pm Saturdays (excluding UK Public Holidays)

One of our advisors will be pleased  to help you.

Telephone banking for Business is free, all you pay for is the normal cost of your calls and your normal transaction charges.