Putting things right
We're working hard to put things right for our customers. On this page, you'll find some of the most commonly asked questions.
We promise that no TSB customer will be left out of pocket. So we're waiving any overdraft fees and interest charges, as well as any returned item fees incurred during your March and April billing periods.
We have also increased the interest rate on our Classic Plus account from 3% to 5%. We promise this won't be taken away after a year.