Existing loan customers

If you already have a loan with us, we have a range of flexible options and tools to help you. If your needs have changed we are here to help you.

Additional borrowing

If you already have a TSB loan and are looking to borrow a bit more, eligible customers can apply in branch

Find out more

Checking your balance

You can check your balance through Internet Banking. However, to obtain a settlement balance, please see 'Paying your loan off early' below.

Making additional repayments

If you are in a position to make a partial settlement to your personal loan to reduce the remaining term and therefore the total interest you will pay then please call us on 0800 111 4166 or visit any TSB branch to make the necessary arrangements.

Changing your repayment date

If your circumstances have changed and you need to alter the repayment date of your existing loan then please call us on 0800 111 4166 to discuss. Please note that repayment dates cannot be accepted for the 29th, 30th and 31st of the month.

Repayment holidays

If you have made at least one monthly payment on your loan, you may have the flexibility to request a repayment holiday - a one month break from your loan repayments.*  Repayment holidays

*Subject to approval. Interest will be charged if you take a break from your repayments or defer your payments, so you will pay more interest overall.

Paying your loan off early

You can repay your loan in full or part at any time during the repayment period and we'll reduce the charge for credit you've agreed to pay us. If your loan has less than 90 days to run to its original maturity date there is no charge to do this. Any earlier than 90 days taking this reduction into account we, in practice, charge up to 58 days interest.

For more information or to do this simply call us on 0800 111 4166 or by visiting any TSB Branch.

Having problems meeting your monthly loan repayment?

If you have temporary or longer term financial difficulties which mean that you are unable to make your normal monthly loan repayment then it's always better to let us know as we will do everything we can to help. Please contact us on 0800 3898766 or visit any TSB branch.

Loans calculator

Get an idea of what a new loan could cost if you choose to take a second loan of refinance your existing one.


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