05 September 2016

TSB Appoints Iain Laing as New Chief Risk Officer

TSB announces the appointment of Iain Laing as its new Chief Risk Officer following Neeta Atkar's decision to leave the business. Iain will join TSB (with effect from March 2017).

Iain joins TSB from Nationwide, where he has held the position of Chief Risk Officer since 2011.  His responsibilities at TSB will include leading the Bank's risk appetite, strategy and regulatory framework, and advising the Board and Executive on risk and regulatory matters.  Iain will report to Chief Executive Officer, Paul Pester.

Commenting on the appointment, Chief Executive Officer Paul Pester said:"This is an important time to be joining TSB where Iain's strong experience in retail financial services will be essential in supporting the strategic development of TSB to provide better banking to all UK consumers, not least as we progress our IT migration plans. We welcome his addition to our Executive team and the valuable contribution we are confident he will make."

Iain Laing added:"I've been watching TSB's progress for a while now. I've been so impressed by what has been achieved, and I'm really looking forward to getting started."

Neeta Atkar has been TSB's Chief Risk Officer and member of the Bank's Executive Committee since the bank launched in 2013. During her tenure she has played an important role in the build, launch, IPO and ongoing establishment of TSB as Britain's Challenger Bank.  

Commenting on Neeta's decision to leave, Paul Pester commented:"Neeta has made an outstanding contribution to TSB where she has created and led a world class Risk function as well as played a valuable role to the business in her capacity as member of the Executive.  She leaves with our thanks and warmest wishes for the future."

On leaving TSB, Neeta said:"I've thoroughly enjoyed my time at TSB. I'm proud that we have been able to build such a successful yet sustainable and controlled Bank which gives customers the experience they deserve."

Media Contacts

Please contact:

Emma Byrne, Head of Media Relations
Telephone:020 7003 9336 / 07775 657 241 | Email:[email protected]

Roy Beale, Senior Manager, Media Relations
Telephone:0207 003 9368 / 07867 349 319 | Email:[email protected]

Notes to editors

Iain Laing Career History: 

2011  -  Nationwide
            Chief Risk Officer


2005 - 2011  Santander
                  Chief Credit Officer, Santander UK Retail


2003 - 2005  HBOS
                  Head of Credit and Customer Management


1999 - 2002  Capital One Bank Europe
                   Head of Strategy


Neeta Atkar Career History:


2013 - to date   TSB Bank plc
                       Chief Risk Officer


Industry Bodies:


2016  British Business Bank
        Non-Executive Director

About TSB
TSB was built to bring more competition to UK banking - to be a real challenger to the big banks and to deliver the kind of banking the people of Britain want. TSB only serves local customers and local businesses, to help fuel local economies, because communities thriving across Britain is a good thing for all of us.

We have a simple, straightforward and transparent banking model and make clear on our website how we operate and make money. We offer the products and services people tell us they want, with none of the funny stuff people normally associate with traditional banks.

Our 4.8 million customers, award winning mobile and digital banking, nationwide network of branches and 8,500 Partners mean we are big enough to make a difference, but small enough to be an agile challenger to the entire market.

For further information about TSB Bank plc, please visit our website www.tsb.co.uk.



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