01 December 2014

The nation wants to say thank you this Christmas

...and TSB is helping people to do so. 

With Christmas fast approaching, TSB reveals that people across Britain want to say 'thank you' more. 

Although new research from TSB shows the average person says thank you 23 times a day, over half of Brits (60%) say thank you less than 11 times a day blaming the busy pace of life (29%) and simply forgetting to show gratitude (35%) as the reason why they don't show gratitude where they think its deserved.

TSB's research shows Brits care about the local community and feel it is important to thank those who make a difference (32%) and acknowledge that without them, certain things would not get done (40%). Because of this, TSB branches are proud to help local communities say thank you this Christmas.

The TSB 'Giftmas' trees

In 20 branches, TSB is inviting local customers and non-customers alike to nominate their local 'hero' by adding them to their Giftmas tree for the chance to receive a special gift of a 'Red Letter' day, courtesy of TSB. To make a nomination, people can hang a gift tag, naming their local star and the reason why onto the TSB Giftmas tree in branch between 1 and 20 December. Once the nominations have been received, a prize draw will take place where the local bank manager will randomly draw the winner.

When TSB polled people about saying thank you, outside of friends and family, the top five local figures people would most like to give special recognition to are:

  • Doctors (34%)
  • Postmen / women (20%)
  • Neighbours (17%)
  • Public transport drivers (16%)
  • Shop Keepers (16%)

Separately, almost nine out of 10 (88%) of those polled, say witnessing other people's kindness encourages them to be kind themselves, even if for a short amount of time. And with Christmas fast approaching, over a third of Brits (42%) are more likely to be kind at this time of year.

Peter Navin, Managing Director of Branch and Business Banking says: "Our research shows that people think Christmas is an ideal time of year to thank someone in their local community. Our Giftmas trees are therefore an ideal way for people to do just this. We want to give neighbourly support to local communities we're based in and give people the opportunity to thank those around them, whether that be a prominent local figure or unsung hero."


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Notes to editors

*Branches where Giftmas trees will be located. 

BranchBranch Address
Bath10 Quiet Street, BA1 1JU
Bedford65 Midland Road, MK40 1PR
Birmingham13 Temple Street, B2 5BN
Bristol Broadmead36-38 Merchant Street, BS1 1YG
Bromley58 High Street, BR1 1EG
Cardiff2-3 Working Street, CF10 1GN
Cheltenham153 High Street, GL50 1DQ
Coventry15 High Street, CV1 5RD
CrawleyThe Pavillion, Queens Square, RH10 1DE
Hammersmith9 King Street, W6 9HR
Ilford82 High Road, IG1 1 DL
Kingston Upon Thames82a Eden Street, KT1 1DJ
Maidstone16 High Street, ME14 1HT
Norwich9 Guidlhall Hill, NR2 1SN
Plymouth162 Armada Way, PL1 1LB
Reading200 Broad Street, RG1 7QJ
Romford3 Stewards Walk, RM1 3RJ
Solihull58 Poplar Road, B91 3AB
Taunton34 North Street, TA1 1LT
Watford40 High Street, WD17 2BS

TSB Bank plc is a British bank which provides customers with a range of services and products such as current accounts, savings, credit cards, loans, mortgages and insurance. With a presence on 631 high streets right across Britain, TSB Bank plc has approximately 8500 staff looking after £22 billion on behalf of its 4.5 million customers. Our purpose is to support safe and sustainable economic growth in the surrounding communities, serving only individuals and local business customers.

For further information about TSB Bank plc, please visit our website  www.tsb.co.uk.

Research methodology:

Research carried out by Vision Critical from 21 to 24 November 2014: an online survey was conducted among 2,011 randomly selected British adults age 18+.



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