11 December 2019 | North West England
TSB’s Yvonne teaches next generation key life skills
She’s been working for TSB since she was 16 years old, and now partner Yvonne Kersey wants to give back to the local community she has engaged with for all these years.
Yvonne, 52, uses the experience she has built up to teach young people key life skills including the value of budgeting, finances and fraud awareness to give them the best start in life. Her efforts saw her first nominated and then go on to win a prestigious Pride of TSB award. As a result of her award, she was invited to The Mirror’s Pride of Britain Awards, in partnership with TSB, in October.
Yvonne - manager at the Eccles branch, near Salford - goes into schools to speak to children during her spare time. Occasionally she takes along colleagues so she can pass on her teaching skills. She says: “The key age for me is youngsters aged around 14 to 16. Around a third will have a bank account by then, but most won’t know what a direct debit is or an overdraft. Yet they can get a debit card from the age of 11 so it’s important they understand what happens when they use it.
“I explain to them about budgeting and how they have to be prepared for the real world. I tell them about credit cards and loans. I want them to be armed with knowledge so they are less likely to get into any financial difficulty. It’s all about education.”
Yvonne, who has children Gemma, 21, and Matthew, 18, also goes into primary schools to explain to children the history of money. “I find the primary school children are sometimes even more on the ball than the older ones, they know all about Apple Pay for example.” Schools now contact Yvonne asking her to visit. “Once I did nine presentations in one day to nearly 200 children. It is important that when they start working or get an income, or want to get a mortgage, they know what they are doing.”
In her role as a TSB Partner, Yvonne has also acted as an area mentor using her knowledge and experience to other partners in Greater Manchester who are keen to volunteer and help do something similar and make a difference to people's lives.
Yvonne adds: “I feel it’s really good to give back to your local community.” Eccles branch manager Chris Pritchard, said: “Yvonne regularly gives up her own time on her days off to do this and spends her evenings prepping slideshow presentations and practising to be the best she can be when she does do this.
“She’s had a terrific impact on the young people and they really see her as a role model. I went to one of her sessions and it was fantastic to see so many with their hands up waiting to ask Yvonne questions around budgeting. It brought to life how important it was for the children’s parents to budget and make their money work best for them.”