Say hello to your mobile banking app

Download for your device by selecting your relevant mobile app store

What can I do on the app?

• Log in using Face ID and Touch ID (if you have these features on your phone)
• Apply for new TSB products anytime, anywhere
• Set up and manage your standing orders
• Cancel your Direct Debits
• Identify payments quickly with merchant logos
• Report lost and stolen cards
• Order a new PIN
• Replace any damaged card
• Make saving easy with ‘Save the Pennies’
• Rename accounts
• Book an appointment with a mortgage advisor

This is all in addition to the usual stuff, like checking your balance and past transactions, making quick payments and transfers, and finding your nearest TSB branches.

See how Internet Banking compares to our mobile banking app.

How do I change my personal details?

You can update your phone number(s), and email address instantly on the mobile banking app. Simply log in and tap the three blue lines in the top-left corner to open the menu. Then tap ‘Settings’, choose ‘Personal Details’ and follow the instructions.

For information on how to change your address, visit our change address page.

For security reasons, you will have to visit a branch to change your name.

How do I manage my overdraft?

If you have an arranged overdraft, you can see how much of it is left. Simply log in to the mobile banking app, and you will see your ‘Overdraft remaining’ on your account overview page.

How do I setup Mobile Banking and Internet Banking?

Follow our step-by-step Mobile Banking guide and Internet Banking guide.

Mobile App Support

Mobile App version

The latest versions of our mobile app can be found in the and Apple App Store and Google Play Store. 

• iOS version 5.2.1
• Android version 5.2.1

We recommend turning on automatic updates for your apps to ensure you always have the latest version. We want to make sure you have the best experience, so if you are using an older version of our app you may be asked to update to the latest version before logging in. 

To use our app you’ll need have a device running iOS 12, or Android 8.0 and above. Please make sure you have updated to the latest operating system version available to you. Updates can be found within the settings menu on your device. 

We try to make sure that our mobile app works well with as many possible, however it’s possible that you may experience issues if you are using a less common phone. 

If you’re having trouble logging in, follow our helpful interactive guide or visit our Help and Support page.