How to uninstall and reinstall the app

Step 1

Locate the TSB app and press and hold on the app icon.
 

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Step 2

Select the cross that appears on the top left corner of the app if you are on an iPhone and the ‘Uninstall’ option if you are on an Android phone.

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Step 3

Select ‘Delete’ on the pop up if you have an iPhone or ‘Uninstall’ if you have an Android phone.

 

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Step 4

The app will now be fully deleted. To reinstall on an iPhone first open the app store app on your phone. To reinstall on an Android first open the Play Store app on your phone.

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Step 5

Search for ‘tsb mobile banking’ and click ‘GET’ on an iPhone or ‘Install’ on an Android phone.

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Step 6

The TSB app will now show on your app home screen.

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