Doing what matters for communities

TSB was set up to help communities thrive. And that still stands today, through the goals set out in pillar four of our Do What Matters Plan.

The way customers choose to bank is changing, but expectations of how they contribute to local communities are greater than ever. So, we want to build on the success of our local fundraising to date (£3.5m since 2015) to play our part in supporting resilient, inclusive and sustainable local communities. 

This means donating our time and money, to have greater social impact; by supporting charities that are addressing the big challenges our communities face. ​​​​​​​

What is our Charity Partnership Programme?

Our Charity Partnership Programme runs from October and is one of our signature activities for pillar four of our Do What Matters Plan

We’ve put greater focus on a smaller number of charities to have a bigger local impact. Our colleagues, community ambassadors and regional directors have all been involved in helping identify the 68 charities we’ll be supporting until October 2022 across our branch network and head offices. This programme is fully aligned with our purpose of Money Confidence. For Everyone. Everyday. And our brand proposition of life made more.


We’re fundraising through Just Giving. So for the first time, customers and colleagues can track the progress of their local branch, donate to a local charity and share with family and friends online.


Meet some of our charity partners and hear what they think 


“The Dove Service is delighted that TSB has selected our charity. We look forward to working together to raise vital funds, which will allow us to provide counselling and support to children and adults affected by grief within local communities in Stoke-on-Trent, North Staffordshire and East Cheshire.” 

Hilary Yeomans  
Fundraising Lead 


“Angus Foodbank is excited to be chosen as one of TSB’s charity partners. We provide emergency food parcels to local residents and with this help, we hope to spread awareness of our service and raise extra money to enable us to continue to feed the needy in Angus.” 

Norman Brown 
Manager Angus Foodbank



“Shropshire Youth Support Trust (SYST) specialises in enterprise, self-employment and employability. As experts in empowering and supporting people with multiple and complex needs, we’re dedicated to helping the most disadvantaged people right across Shropshire and the Marches. I am very much looking forward to working with TSB on our mission to empower our clients to achieve their dreams, lead fulfilling lives and kick start their journey towards personal and financial independence.” 

Richard Nuttall
Chief Executive



“Money raised through our partnership with TSB, will allow the Beverley Cherry Tree Community Centre to continue to provide essential services in East Riding of Yorkshire. The centre has a well-established advice service, providing free expertise on employment, benefits, housing, debts and homelessness. We also work closely with the probation service, Age UK and the East Yorkshire Foodbank to fight poverty and help people live better, more comfortable lives.” 

Jo Ramsay 
Centre Manager



“Candlelighters has been supporting children and families affected by childhood cancer in Yorkshire for over 40 years. We’re there for the entire family; emotionally, practically and financially, from that devastating moment of diagnosis. We’re so looking forward to our partnership with TSB. The money we raise will also help us to fund staff and equipment at Leeds Children’s Hospital Oncology Ward and vital research to improve the long-term outcomes of childhood cancer.” 

Gina Trotter  
Corporate Partnerships Executive 



“Turn2us is proud to be working in partnership with TSB. The pandemic has highlighted that life events can trigger a financial shock for any one of us and practical support at key points is vital to stay afloat. We are grateful for TSB’s support for our work during Covid-19 and keen to build on our relationship so we can help more people.”

Jamie Grier
Director of Income & External Affairs


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