Doing what matters for communities

Many parts of the plan include new actions we’re taking. Others build on what we’ve done well for some time, including working with communities to help them thrive. And this still stands today, as wherever you go in TSB, you meet colleagues who are connected and committed to their local area. So it’s no surprise that since 2015, we’ve raised and donated over £3.5m for hundreds of local causes.

In 2020, we launched the TSB Charity Partnership programme. Shaped by input from hundreds of TSB colleagues, it supports 68 charities across Britain. All of these organisations carry out crucial work in our communities supporting vulnerable people, mental health, cancer care, homelessness and helping the disadvantaged. Our colleagues can also spend up to eight hours of TSB time each year supporting a good cause by donating their time and skills. We’ve been developing a volunteering programme with Citizens Advice allowing TSB colleagues with the right expertise to spend some of those hours at Citizens Advice offices.


In 2020 we also launched the TSB Fundraising Hub, powered by Just Giving. For the first time, all the charities we support are on one platform and TSB colleagues and customers can track the progress of their local branch, donate to a local charity and share with family and friends online.

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