Doing what matters for businesses

Doing what matters for businesses means treating them fairly and helping them grow. We pay our suppliers promptly, pledge our support for Fintechs, and provide customers with access to business support and advice. And we encourage diversity and responsible practices with our suppliers and business customers.

Our fintech partnerships

Fintechs are making major contributions to today’s banking industry. They’re coming up with new products and services, helping customers make more of their money. It’s why collaboration and innovation through partnerships are important to us.

See our Fintech Pledge

Proud signatories of the Prompt Payment Code

Late payments can have a material impact on small business cashflow. This is why, in 2020, we became a signatory of the Prompt Payment Code, a voluntary code of practice for businesses, administered by the Office of the Small Business Commissioner on behalf of the Government, which requires signatories to pay 95% of invoices within a maximum of 60 days. In 2021, we went beyond this to pay 97% of small and medium suppliers within seven days

“Business thrives through partnerships and collaboration grounded in fairness. LMS has a law firm panel and so clients paying us promptly means we can, in turn, pay our law firms promptly and this can have an impact on overall pricing.”

David Nebard, Account Director from LMS, a business who supply conveyancing services to TSB.


Helping small businesses survive and thrive

We offer 25 months’ free banking* which gives start-ups breathing space to get up and running. The offer comes packaged with a wide range of support to give SMEs the tools they need to grow and prosper. 

Our business banking customers benefit from our partnerships with organisations such as Enterprise Nation, Revenu and Square. Each of these partnerships provide vital guidance and support, and access to valuable tools that support daily business activities. This supports our commitment to treat small businesses fairly and help them grow.

Last year, 2021, we delivered a programme of 32 events and initiatives, reaching over 2,450 small businesses, which addressed subjects such as access to finance, cashflow management and impacts of COVID-19 on the SME sector. We also delivered support to small businesses by launching an online business support portal in partnership with Be the Business, an independent, not-for-profit organisation, to help business owners and leaders improve the performance of their business.

*Free day-to-day banking period subject to staying within agreed limits and not going overdrawn without arranging it first. T&Cs apply.