Our Grace Period means that you have until 10pm (UK time) to pay enough money into your account to avoid any Overdraft interest that we may charge that day. The money needs to be immediately available to use, so you could transfer money from another account you have with us by Mobile Banking, Internet Banking, Telephone Banking, paying in cash over the counter in branch or transferring the funds from another provider.
Our Retry Periods mean that if you don’t have enough money in your account to allow us to pay Direct Debits, cheques, standing orders and future dated payments, we’ll give you extra time to put money into your account to allow us to make these payments.
For Direct Debits and cheques, we’ll try to take the payment:
- Shortly after midnight on the due date or next working day
- Again after 2.30pm that same day
For standing orders and future dated payments, we’ll also try a third time shortly after midnight the net working day after we first tried to make the payment.
The money needs to be immediately available to use, so you could transfer money from another account you have with us by Mobile Banking, Internet Banking, Telephone Banking or by paying in cash over the counter in a branch. If you do deposit enough money into your account to meet the payment that you wish to make, the payment will be made and you won’t incur a Returned Item Fee.
If you don’t have enough money in your account to pay a standing order three times in a row, we’ll cancel it. For example, if you have a monthly standing order and don’t have enough money to pay it three months in a row, we’ll cancel it after this happens.