Changes to your available balance

From the 22 April we’re making it easier to understand your balance. See how we calculate your available balance and what it means to you.

An available balance is the amount you can spend, withdraw or transfer now.  It’s the amount of money in your account after all your confirmed transactions have been processed.

Available balance = Account balance + Planned Overdraft (if applicable) – Pending transactions

If you have £150 in your account and you have a £100 planned overdraft but you have a £200 debit card transaction pending, your available balance will be £50.

Account balance: It’s the amount of money in your account after all your confirmed transactions have been processed.

Planned Overdraft: The agreed amount that you can borrow up to.

Pending transactions: Any money that’s scheduled to leave your account at a future date such as debit card payments.

It will include any pending payments such as debit card transactions and any agreed planned overdraft you have.

Your available balance won’t include funds that haven’t been cleared or debited yet and any transactions that haven't been processed, such as cheques and recent contactless card payments. So, you’ll need to ensure that you keep track of these.

If the available balance is a negative amount, you won’t be able to make any  further payments until you’ve paid money in.

It’s the amount of money in your account after all your confirmed transactions have been processed.

The agreed amount that you can borrow up to.

Any money that’s scheduled to leave your account at a future date such as debit card payments.

Your available balance could be showing as a minus figure for a number of reasons:

  • Your authorised payments are more than your available balance
  • You’re in an unplanned overdraft
  • You have pending payments due to come out of your account which are more than your available balance

If the available balance is a negative amount, you won’t be able to make any further payments until you’ve paid money in and to ensure that you don’t incur any fees or charges.

Your account balance will show your balance after all your transactions have come off. Whereas an available balance tells you what funds are available to spend, withdraw or transfer immediately.

Your available balance could be more or less than your account balance. Your available balance could be more than your account balance if you have a planned overdraft. Your available balance could be less than your account balance because of un-cleared funds, such as a cheque that hasn’t cleared yet.

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