Lending support for your business

As part of our commitment to support small businesses, we have put together a range of information you might find useful when making an application for lending.

Lending support

Contact us

To contact us by phone its 0345 835 3858 – Option 4 (lines open 8am – 6pm Monday to Friday, 9am – 2pm Saturday).

If you need to call us from abroad, or prefer not to use our 0345 number, you can also call us on +44 203 284 1576. 

Standards of Lending Practice

The standards you should expect from us including our lending principles.


Standards of Lending Practice

Lending Appeals FAQs

Read useful frequently asked questions about the lending appeals process.


Appeals process

Finance Application Checklist

Our finance application checklist which details the type of information we may ask you to provide to support your lending application.

Finance Application Checklist

Any property given as security which may include your home, may be repossessed if you do not keep up repayments on your Mortgage or other debts secured on it. 
All lending is subject to a satisfactory credit assessment and we will need your permission to carry out a credit check on you and your business. 
You should not apply for an amount that you cannot comfortably afford to repay now and in the future to avoid the possibility of legal action.