Our Business Authentication App works with Business Internet Banking so that you can securely setup:
new UK recipients
new Standing Orders
new International Payments recipients
The app comes with enhanced security, including fingerprint & Face ID login on compatible devices. You’ll also be able to register multiple devices, no more forgetting your device at home or the office.
To keep your business running smoothly, download the app now. Here’s how:
Download and activate
Our app is available now on iOS and Android. Search for “TSB Business Auth app” in the App Store or Google Play or follow the links below using the device you wish to download the app onto.
Once you’ve downloaded the app, open it and enter:
your user ID
three characters of your memorable information
You’ll then need to select a number for us to send you a one-time password by text or phone call to activate your app. If your phone numbers need updating, you can do this with Business Internet Banking. Just log in and go to 'Change details', 'Change phone number' and type in your latest details.
Once you've setup your device, you'll then only need to enter three characters of your memorable information to get into the app - or just your fingerprint or Face ID if you've got this setup.
There’s a handy video on this page that shows you how to get all setup, so give it a watch. If you get stuck, check out the FAQs on this page.
We know moving from card readers to this new app may be a little tricky at first so we're here to help. If you get stuck, check out the FAQs on this page. And if you can't find the answer to your question or you're having issues setting up your device, please fill in our feedback form here and we’ll be in touch.
Our Business Banking Authentication App is just for use with Business Internet Banking. If you’re also a personal customer you can access your personal TSB accounts as normal using the TSB mobile app or by logging in at tsb.co.uk
The app is a secure and easier way of authenticating transactions. It can only be used by you. And access can be blocked immediately if you lose or replace your device. You can also log in using the fingerprint recognition feature, if your device supports this.
We know most of our customers own an iOS or Android device but there may be a small number of customers with other types of device. If this applies to you, get in touch on 0345 835 3858 and we'll do our best to help.
If you’d like more information, or have any questions that you don’t find in the FAQ’s, get in touch with us on 0345 835 3844.