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We’re providing essential services only in branches at the moment. 


Please do not visit one of our branches unless absolutely necessary. We’re keeping some of our branches open with reduced hours to help with essential banking needs. These include: 

  • Help if you’re in need of additional support or are facing financial difficulty

  • Paying in for cash or cheques

  • Taking out cash over the counter or from an ATM

If you, or any member of your household are showing symptoms of COVID-19 you must not visit a branch. Please visit to see how we can help.

We’ve also temporarily changed the opening hours of our branches. On the days they’re open, most branches will be open 10am – 4pm, and will be shut from 12.30pm - 1.30pm to clean equipment used regularly. We are quieter in the afternoon if that helps plan your journey. No branches will be open on Saturday or Sunday.


We're using social distancing to keep Partners and customers safe.

Banks and building societies, just like retailers, are following the government’s guidance and introducing the two-metre distance rule for customers in their branches and at ATMs. For smaller branches or at peak times that may mean that customers are required to queue outside the branch to ensure these rules are maintained for the wellbeing of both customers and TSB Partners. Our Partners will also be covering any key appointments over the phone with customers where possible and we are continuing to encourage all our customers to use Internet Banking or our Mobile App.

In the past 24 hours, the following branches have closed due to the impact of coronavirus (COVID-19). We will update this on the website shortly. Other branches may be closed - please check the branch locator below.


Find out which branch is closest to you by using your location or by entering your postcode.

Make sure you allow us to access your current location to find your nearest branch automatically.

You can find out more information about our branch network here.

You can pay in and take out money from your bank account at any of 11,500 Post Office locations across the UK. Find your nearest Post Office.


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Due to severe flooding our Edinburgh Clerk Street branch is closed. Our Branch Review will help you find an alternative here.

England and Wales - North

England and Wales - South

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