11 July 2014

Tap, tap and away: TSB customers go contactless

TSB has rolled out 2.2 million new contactless debit cards increasing the number of TSB customers able to tap and go by almost five times. In January 2014, TSB announced its commitment to issue contactless debit cards to all eligible TSB customers and in just six months, TSB has seen a huge surge in customers making more use of their contactless functionality.

The Bank has already seen contactless spend rocket in June to nearly six times the amount spent on contactless cards in January and contactless taps by TSB customers also increased fourfold. This is due to more customers having contactless cards but also shows that more people are comfortable with making contactless payments.

According to TSB data, the average contactless payment has been consistently between £6 and £7 over the past six months, with many using their contactless cards for smaller purchases at Marks & Spencer's, McDonalds, Boots and on Transport for London buses.

Jatin Patel, Products Director, TSB, says: "We are extremely proud that in just six months all of our eligible debit card customers have been issued with new TSB cards with contactless functionality.

"Life is increasingly busy so offering our customers the opportunity to 'tap and go' was an important step to ensure they can benefit from the latest and most convenient payment options."

For further information, read our Contactless payments guide .


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Notes to editors

TSB is committed to investing in the communities that we work within, supporting local people, local businesses and local economies across Great Britain.

TSB Bank plc is a British bank which provides customers with a range of services and products such as current accounts, savings, credit cards, loans, mortgages and insurance.

With a presence on 631 high streets right across Britain, TSB Bank plc has approximately 8, 600 staff looking after over £23 billion on behalf of its 4.6 million customers*. TSB was created to bring more competition to the UK banking market. TSB exists to help create a Britain where people, and the communities they live in, can thrive together.

For further information about TSB Bank plc, please visit our website  www.tsb.co.uk .

* All information as at March 2014