Our branch closures and relocations

Our Hanover Street branch is closing and moving location around the corner to George Street. Nothing really changes except the address.

Closure date: 20 November 2026 

Location: 28 Hanover Street, Edinburgh, EH2 2DS

About the new branch

Opening date: 23 November 2026 

Location: 71 George Street, Edinburgh, EH2 2LR 

Opening hours: Mon, Tue, Thu, Fri: 9am - 5pm and Wed: 10am - 5pm

You can use any Post Office to pay in cash and cheques or check your balance and some Post Office branches offer additional services. To check the services and opening times of branches visit tsb.co.uk/postoffice.

Cash Access UK are opening Banking Hubs across the UK so that vital cash and banking services can be provided where they are needed most. The Banking Hubs are shared by UK banks and are open to customers for everyday personal and business banking services. Banking Hubs have a Post Office counter and will be able to help you with services such as:


• Withdraw cash
• Making bill payments   
• Deposit cash and cheques
• Check your balance

Where there’s a TSB Money Confidence Expert available at a Banking Hub you will be able to get help with other banking services.

For more information on services, including which Banking Hubs have a TSB Money Confidence Expert available, go to tsb.co.uk/bankinghubs

To find out more about Cash Access UK go to cashaccess.co.uk

New rules from the Financial Conduct Authority (FCA) mean all banks must help make sure people can still access cash in their communities. This is important because many customers rely on cash for everyday spending.

Supporting access to cash

We partner with LINK and Cash Access UK to ensure our customers can easily access their cash.

Find the best way to withdraw cash

Use LINK's cash locator to find the best way to take cash out in your area.

Need better access in your community?

Find out about LINK and how they can improve access to cash in your community

Our personal and business customers can use their debit or ATM card to deposit notes and coins into their TSB account, using Cash Access UK's (CAUK) self-serve machines. You may also be able to withdrawal cash at some CAUK machines. These services are free of charge for TSB personal banking customers, but charges may apply for Business Banking customers.

For more information on the deposit services available through Cash Access UK and their locations go to cashaccess.co.uk/deposit-services.