Our new app looks very different to the one you might have used before. Here's what you'll need to do when you use it for the first time.
After you've downloaded the app, tap the new TSB icon on your home screen or in your app drawer. If you have the old app installed too, make sure you select the one with the new flash in the corner.
Read through these and if you're happy, tap Accept.
You'll need to use the user ID and password you use for Internet Banking. If you can't remember your details, you can request a
user name reminder and a
Next you'll be asked to enter three characters from your memorable information. If you can't recall your memorable information, you can reset this through the
password reset process.
If your phone supports fingerprint login, you'll be offered the chance to activate it. If you want to, tap Yes and type in your memorable information to confirm. You can skip this step if you don't want to login with your fingerprint or activate it later.
Now you're ready to manage your accounts on your terms in the new TSB app.
Our new app looks very different. Here’s what’ll happen when you log in for the first time.
Find the new TSB app icon and tap it to get going. Read through these and if you're happy, tap Accept.
Enter your TSB user ID and password and tap log in.Tap the Having trouble logging in? link if you can’t remember them.
Enter the characters from your memorable information.Tap Having trouble logging in? if you can't remember this.
You can set up fingerprint login if your phone supports it. You can skip this and do it later if you prefer.
Now you’re set up and ready to go!
Log in effortlessly and securely using your
device's fingerprint sensor (if it has one).
Set up and amend standing orders within the app and cancel direct debits without having to plan time at your computer.
currency converter tool that gives an idea of how much foreign transactions might cost you.
Do your banking wherever you are with secure online banking services.
Download our app on Apple
Download our app on Android
Bank online 24/7 using our Internet Banking website or our mobile app.
Bank over the phone 24/7 using our automated service - call
03459 758 758.
Find your nearest branch or cash machine using our Branch Locator tool.