Our new app looks very different to the one you might have used before. Here's what you'll need to do when you use it for the first time.
Find the new TSB icon
After you've downloaded the app, tap the new TSB icon on your home screen or in your app drawer. If you have the old app installed too, make sure you select the one with the new flash in the corner.
Read through these and if you're happy, tap Accept.
Enter your user ID and password
You'll need to use the user ID and password you use for Internet Banking. If you can't remember your details, you can request a user name reminder and a password reset.
Enter your memorable information
Next you'll be asked to enter three characters from your memorable information. If you can't recall your memorable information, you can reset this through the password reset process.
Set up fingerprint login
If your phone supports fingerprint login, you'll be offered the chance to activate it. If you want to, tap Yes and type in your memorable information to confirm. You can skip this step if you don't want to login with your fingerprint or activate it later.
Explore and enjoy
Now you're ready to manage your accounts on your terms in the new TSB app.