You can also reset and retrieve your details within the app.
Download the app
Our new app is available now on iOS and Android. Search for it in your app store or follow the links below. Remember to keep an eye out for the icon with the new flash and read our guide to
logging in for the first time.
Working in partnership with you, our customers, means making sure you can bank with us in the way that works best for you.
This is why we’re going to keep working on our mobile app, adding new features and improving current ones in each of our regular releases. Here are some of the things we’re working on at the moment.
Pay a credit card
We know that at the moment it can be a little tricky to find out how to pay money off your credit card using our app. So, in September we are introducing our new “pay your credit card” feature to make this a lot easier for you.
If you have a Samsung S8 or S8+ phone, from September you’ll be able to use the latest technology. It’s called Samsung Pass and it means you’ll be able to just look at your phone to log into our app and authorise transactions. Sounds sci-fi, but it’s a secure, quick and natural way to use your app.
In a hurry? From September, you’ll be able to quickly view all of your account balances on one simple summary page when you first log into the app.
Checking your transactions will get a whole lot easier from October when we introduce our redesigned transaction view. We’ve listened to you and we’re making debits and credits clearer, as well as showing your updated balance and date on the transaction view. We’re also starting to add in logos for all of your favourite places to shop – more to come in future releases!
And there’s more...
As well as adding in new features, we’re also listening to your general feedback.
For example, you helped us recognise that our app is a bit battery hungry, so we’re very happy to tell you that we’ve put our app on a diet, the benefits of which you’ll see after our September release.
Do you have any feedback or great ideas that you’d love to see in your mobile app? Please tell us, as we’d love to hear from you.