• Online International Payments

    Online International Payments is a new service which lets you send money abroad from your current account using Internet Banking. Whether you are sending money to family overseas or paying an overseas supplier, our Online International Payments service is easy to use and allows you to keep track of your payments.

    • We'll store details of any recipients you make a payment to, making it even easier if you need to send money to the same person again.
    • You'll see clear confirmation that your payment has been submitted.
    • You can make Online International Payments at your convenience, 24 hours a day 7 days a week; payments are processed during normal banking hours.
    • Send up to £75,000 a day to almost anywhere in the world.

    To make an International Payment you will need the following information:

    • Recipient's name and address (exact full name or company name).
    • Recipient's IBAN (International Bank Account Number) or account number.
    • Name and address of recipient's bank - including the BIC (Banking Identifier Code) / SWIFT code / clearing code.

    International payment costs

    Our transfer charges for sending an International Payment online are:

    • For payments of less than £5,000, the charge is £10.
    • For payments of £5,000 or more, the charge is £17.50.

    When you make an International Payment Online you will pay our transfer charges, and the person receiving the payment pays all other charges. This may result in the person receiving the payment receiving a lesser amount than you have sent, or these charges may be debited from their account separately. Other charging options are available in branch or via telephone banking .

    How do I send money abroad online?

    If you're a TSB Current Account customer log on to Internet Banking to send money abroad.

    Log on

    The table below tells you the maximum time the payment will take to reach the recipient's bank once we have received your instruction to send an International Payment. The cut-off time for Online International Payments is 3pm for all currencies. Any Online International Payments requested after this time will be processed the next working day.

    Currency and destinationMaximum delivery times *
    Euros to the EU, EEA, Monaco or SwitzerlandNext working day
    Any other currency to EU and EEA European countries, North America, Canada, South Africa, Australia, New Zealand, Middle East and the Far East4 working days
    Any currency to any other countries12 working days

    How do I send money abroad online?

    If you're a TSB Current Account customer log on to Internet Banking to send money abroad.

    Log on

    What is a BIC/SWIFT code?

    BIC stands for Bank Identifier Code. It is a unique code that identifies a particular bank in a specific country. It helps us process transactions efficiently and quickly, and payments to the EEA (European Economic Area), Bahrain and UAE (United Arab Emirates) cannot be made without it.

    Where can I find a recipient's BIC/SWIFT code?

    You'll need to ask your recipient for the BIC/SWIFT code of their bank.

    What is an IBAN?

    IBAN stands for International Bank Account Number. It is a unique code that identifies an individual bank account. We won't be able to process your payment to the EEA and EU countries as well as a number of other countries globally without a BIC and IBAN.

    If this information is not included it may delay your payment being sent. Please check with the person receiving the money if an IBAN and /or BIC is needed to make a payment. You can also check which countries need an IBAN for a payment to be processed here.

    Will you take the money from my account for an international payment right away?

    For Payments made before 3.00pm on a business day, your account will be debited the same working day. For payments made on or after 3:00pm on a business day, your account will be debited the next working day. Payments submitted on or after 3:00pm on a Friday (as long as that Friday is a working day) will be debited the next working day, please note Saturdays are not classed as working days.

    What is a transfer charge?

    This is our upfront charge to you for making an international payment. Please note that while you will pay our transfer charges, the person receiving the payment pays all other charges. This may result in the person receiving the payment receiving a lesser amount than you have sent, or these charges may be debited from their account separately. Other charging options are available in branch or via telephone banking. Our international payments calculator is available to you after you've logged into Internet Banking to demonstrate how much each payment will cost.

    How many international payments can I make each day?

    International payment limits are set by each account and not for each individual customer. You can make any number of payments up to a total amount of £75,000 per account per day.

    Can I make more than one payment to the same recipient each day?

    Yes. You can make as many payments as you want as long as you don't go over your daily payment transaction limit of £75,000 and you have enough money in your account to make payments.

    How do I send money abroad online?

    If you're a TSB Current Account customer log on to Internet Banking to send money abroad.

    Log on

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