Contact us

Find a phone number

If you have a specific enquiry please choose a category from the list below, or see a list of contact details.

  • To complete your everyday banking needs on your personal banking account.

    • 03459 758758 (UK – 24/7)
    • +44 (0) 203 284 1 575 (Abroad – 24/7)
    • 0800 015 0030 (UK – 24/7)
    • + 44 (0) 2074 812567 (Abroad – 24/7)
  • Help with Internet banking registration or technical questions for personal and business accounts

    • 0345 835 3844 (UK – 7am-10pm Mon-Fri, 8am-6pm Weekends)
    • +44 (0) 2032 841 577 (Abroad – 7am-10pm Mon-Fri, 8am-6pm Weekends)
  • General queries about your Credit Card

    • 03458 353846 (UK – 24/7)
    • +44 (0) 203 284 1581 (Abroad – 24/7)
  • If you're interested in taking out a mortgage with us.

    • 0800 056 1088 (UK – Open 8am-8pm Mon-Fri, 9am-4pm on Saturdays)
    • +44 (0) 1452 890 225  (Abroad – Open 8.30am-7pm Mon-Fri, 8.30am-1pm Saturdays)
  • If you'd like to talk to us about opening a current account.

    • 0345 835 3863 (UK – 8am-9pm Mon-Fri, 8am-4pm Weekends)
    • +44 (0) 2032 841 575 (Abroad – 8am-9pm Mon-Fri, 8am-4pm Weekends)
  • If you'd like to talk to us about a new loan.

    • 0800 111 4170 (UK – 8am and 10pm, seven days a week)
    • +44 (0) 1913 357409 (Abroad – 8am and 10pm, seven days a week)
  • If you'd like to talk to us about opening a credit card.

    • 0800 015 0015 (UK – 8am-9pm Mon-Fri, 8am-4pm Weekends)
    • +44 (0) 2032 841575 (Abroad – 8am-9pm Mon-Fri, 8am-4pm Weekends)
  • If you want to make balance transfer

    • 03459 353846 (UK – 24/7)
    • +44 (0) 203 284 1581 (Abroad – 24/7)
  • If you'd like to talk to us about opening a savings account.

    • 03458 353862 (UK – 8am-9pm Mon-Fri, 8am-4pm Weekends)
    • +44 (0) 2032 841 575 (Abroad – 8am-9pm Mon-Fri, 8am-4pm Weekends)
  • To complete your everyday banking needs on your business banking account.

    • 0345 835 3858 (UK – 7am and 8pm Monday to Friday and 9am to 2pm on Saturday)
    • + 44 (0) 203 284 1576 (Abroad – 7am and 8pm Monday to Friday and 9am to 2pm on Saturday)
  • If you'd like to talk to us about opening a business account.

    • 0345 835 3865 (UK – open 7am to 8pm Monday to Friday and 9am to 2pm Saturday)
    • + 44 (0) 203 284 1576 (Abroad – open 7am to 8pm Monday to Friday and 9am to 2pm Saturday)
  • General queries about your existing mortgage.

    • 03458 353380 (UK – Open 8.30am-7pm Mon-Fri,)
    • +44 (0) 1452 890 225 (Abroad – Open 8.30am-7pm Mon-Fri,)
  • For queries about your existing loan.

    • 0800 111 4166 (UK – 8am and 10pm, seven days a week)
    • +44 (0) 1913 357409 (Abroad – 8am and 10pm, seven days a week)
  • For queries about any of the benefits on your account (including travel insurance and breakdown cover).

    • 0345 835 3835 (UK – 24/7)
    • +44 (0) 203 284 1585 (Abroad – 24/7)
  • For queries about any of the benefits on your account (including travel insurance and breakdown cover).

    • 0345 835 3836 (UK – 24/7)
    • +44 (0) 203 284 1586 (Abroad – 24/7)
  • For queries about any of the benefits on your account (including travel insurance and breakdown cover).

    • 0345 835 3834 (UK – 24/7)
    • +44 (0) 203 284 1584 (Abroad – 24/7)
  • For queries about any of the benefits on your account (including travel insurance and breakdown cover).

    • 0345 835 3833 (UK – 24/7)
    • +44 (0) 203 284 1583 (Abroad – 24/7)
  • For queries about any of the benefits on your account (including travel insurance and breakdown cover).

    • 0345 975 8000 (UK – 24/7)
    • +44 (0) 203 284 1580 (Abroad – 24/7)
    • 0345 6030885 (UK – 24/7)
    • 44 (0) 1633 816921 (Abroad – 24/7)
    • 0345 8353853 (UK – 24/7)
    • 44 (0) 1179 743669 (Abroad – 24/7)
    • 0345 8353845 (UK – 24/7)
    • 44 (0) 2032 841582 (Abroad – 24/7)
    • 0345 6032918 (UK – 9am-5pm Mon-Fri)
    • +44 (0) 1733 286355 (Abroad – 9am-5pm Mon-Fri)
    • 0345 835 3851 (UK – Mon-Fri: 8am-6pm Sat: 9am-2pm (not Bank Holidays))
    • - (Abroad – Mon-Fri: 8am-6pm Sat: 9am-2pm (not Bank Holidays))
  • If you have problems with speech or are deaf you can contact us using a textphone.

    • 0345 835 3843 (UK – 24/7)
    • +44 (0) 1733 286 352 (Abroad – 24/7)
  • If you have problems with speech or are deaf you can contact us using a textphone.

    • 0345 835 3852 (UK – 7am-8pm Monday to Friday and 9am to 2pm on Saturday)
    • +44 (0) 1733 286 350 (Abroad – 7am-8pm Monday to Friday and 9am to 2pm on Saturday)
  • If you have problems with speech or are deaf you can contact us using a textphone.

    • 0345 835 3840 (UK – 7am-10pm, Mon-Fri; 8am-6pm, Sat-Sun)
    • +44 (0) 1733 286 351 (Abroad – 7am-10pm, Mon-Fri; 8am-6pm, Sat-Sun)
  • If you have problems with speech or are deaf you can contact us using a textphone.

    • 0800 161 5176 (UK – 24/7)
    • +44 (0) 117 974 3679 (Abroad – 24/7)
  • Make a complaint using our online form or call one of the following numbers:

    • 03459 758758 (UK – 24/7)
    • +44 (0) 203 284 1575 (Abroad – 24/7)

    Find out more information about making a complaint in personal or business banking

Self service form

Use our 24/7 self service option to:

  • Cheque books and paying-in books
  • Replacement debit or credit cards
  • New PINs
  • Certificates of interest

Open self service form

Have a question? Launch our virtual assistant

Ways to bank with us

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Telephone Banking is open 24/7 on 03459 758758.

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