• We've got you covered

    Protecting your personal details and your money is our top priority.

    We’re using the high level of security you’d expect to keep your money secure. 

    "Fraudsters often pretend to be bank staff or the police to try and trick you into handing over money. If you receive a phone call and someone asks you to move your money into another account, don't. Neither we nor the Police would ever ask you to do this. Just put the phone down, wait a minute and call us back on the usual number."

    Jim Winters - Director of Financial Crime, Fraud and Underwriting at TSB 


  • What we do

    Fraud detection systems

    Our fraud detection systems are monitoring your accounts 24/7. We're on the look out for suspicious activity

    Automatic log off

    If there’s no activity on your online banking for 10 minutes, we’ll automatically log you off.

    Use it or lose it

    If you don’t log into your Internet banking for more than 18 months, we’ll disable the account.

    Device profiling

    Our systems keep a record of the devices you use. If a different device from a strange place tries to log in, we’ll catch it.

    Data encryption

    When banking online, all your data is transferred securely and encrypted.

    Set up payments securely

    When setting up a new payment, we’ll double check it’s really you doing it. We’ll do it with an automated call.


  • Find out more

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Tap

Do your banking wherever you are with secure online banking services.

Download our app on Apple

Download our app on Android

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Click

Bank online 24/7 using our Internet Banking website or our mobile app.

Internet Banking 

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Call

Bank over the phone 24/7 using our automated service - call 03459 758 758.

Telephone Banking 

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Visit

Find your nearest branch or cash machine using our Branch Locator tool.

Find branches