Protecting your personal details and your money is our top priority.
We’re using the high level of security you’d expect to keep your money secure.
"Fraudsters often pretend to be bank staff or the police to try and trick you into handing over money. If you receive a phone call and someone asks you to move your money into another account, don't. Neither we nor the Police would ever ask you to do this. Just put the phone down, wait a minute and call us back on the usual number."
Jim Winters - Director of Financial Crime, Fraud and Underwriting at TSB
What we do
Fraud detection systems
Our fraud detection systems are monitoring your accounts 24/7. We're on the look out for suspicious activity
Automatic log off
If there’s no activity on your online banking for 10 minutes, we’ll automatically log you off.
Use it or lose it
If you don’t log into your Internet banking for more than 18 months, we’ll disable the account.
Our systems keep a record of the devices you use. If a different device from a strange place tries to log in, we’ll catch it.
When banking online, all your data is transferred securely and encrypted.
Set up payments securely
When setting up a new payment, we’ll double check it’s really you doing it. We’ll do it with an automated call.