• Fraud Prevention Centre

    At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need to work together.

    We'd like to share a few simple things you can do to make sure you stay one step ahead of the fraudsters - please take a look.

    And remember, if it doesn't feel right just give us a call. We're always pleased to hear from you.

  • How we can help you

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    How to recognise fraud

    Here you’ll find straightforward things you can do to help minimise the risk of falling victim to fraud.


    Find out more
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    We've got you covered

    Protecting your personal details and your money is our top priority. We’re using the high level of security you’d expect to keep your money secure.


    Find out more

  • doyoususpectfraud_home

    Do you suspect fraud?

    If you think you’ve been a victim of fraud, don’t panic. Get in touch straight away and our team will help you.


    Find out more


  • The latest scam

    How secure is Online Banking?

    You need not worry about banking online with TSB. We’ve a large number of precautions and security measures in place. As long as you act responsibly and keep your information secret, you’re protected.

    How to recognise fraud

  • Questions and answers

    Security FAQs

    Find answers to most popular security questions here, or ask your own

    View Security FAQs
  • Industry Initiatives 

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    Take Five

    The Take Five campaign aims to empower and educate you about why taking time to think before you act can help prevent financial fraud. Led by Financial Fraud Action UK Ltd.


    http://takefive-stopfraud.org.uk

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    Action Fraud

    Action Fraud is the UK's national reporting centre for fraud and cyber crime. This is where you should report fraud if you have been scammed, defrauded or experience cyber crime. You can report fraud, including online or internet crimes and receive a police crime reference number.

    www.actionfraud.police.uk

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    Cyber Aware

    Be Cyber Aware is led by the Home Office and delivered in partnership with the private and voluntary sectors. They aim to improve your online safety, and improve confidence of consumers and small business (SMEs) online.

    www.cyberaware.gov.uk/

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    FCA ScamSmart

    The Financial Conduct Authority (FCA) Scamsmart site is designed to protect consumers from investment fraud. Their key advice is to: reject unsolicited contact, and then check the FCA Warning  List and seek impartial advice before investing.

    http://scamsmart.fca.org.uk/

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