Mobile phone insurance

 

No longer for sale

 

No longer for sale

Loss

Yes

Yes

Yes

Yes

Theft

Yes

Yes

Yes

Yes

Accidental damage

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Breakdown

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Liquid/water damage

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Covers repair or replacement phone up to £2,000

Unauthorised airtime for contract

Up to £1,500

Up to £1,500

Up to £1,500

Up to £1,500

Unauthorised airtime for prepay

Up to £300

Up to £300

Up to £450

Up to £450

Accessory cover

Up to £250

Up to £250

Up to £250

Up to £250

Excess per claim

£100 iPhone claims

£50 all other claims

£100 iPhone claims

£50 all other claims

£100 iPhone claims

£50 all other claims

£100 iPhone claims

£50 all other claims

Claims per account in 12 month period

2

2

2

2

International cover

Yes

Yes

Yes

Yes

Number of phones covered:
sole account

1

1

1

2

Number of phones covered:
joint account

2

2

2

3

Added Value Accounts - Mobile Phone Insurance

As a Silver, Gold, Platinum or Premier customer, you don't have to worry - your mobile phone is covered in the UK and abroad for loss, theft, damage (including accidental), electrical or mechanical breakdown and airtime abuse.

Please be aware you must report your phone lost or stolen to the police and airtime provider within 24 hours. You must report all claims to the administrator, LSG within 48 hours.

Your mobile phone insurance will include:


Your mobile phone insurance is automatically activated. However, we recommend you register your phone details as this will help speed up your claim if you should need to make one.

How do I register my phone?

Register for your mobile phone insurance by calling our Membership Services and quoting your membership number:

Silver Membership Services: 08458 353 835
Gold Membership Services: 08458 353 834
Platinum Membership Services: 08458 353 833
Premier Membership Services: 08459 758 000

Please note that if you change your phone or network provider in the future, you will need to call us again with your new details.