• What is switching?

    Switching isn’t just about opening a new account. It’s about having an everyday account where you pay in your income and from where all of your payments are made.

  • Reasons to switch to TSB

    • Choose a current account to suit you – including our Classic Plus Account with 5% credit interest
    • 24/7 online, mobile and telephone banking
    • Your finances are kept in one place keeping your life organised
    • Three month interest and fee free overdraft when switching (subject to application and approval)
    • Network of over 600 branches
    • Use of a number of free services to help manage your money, such as Money Planner and balance and limit text alerts

    Account Opening is subject to our assessment of your circumstances. You must be 18 or over and a UK resident to apply. Interest paid monthly.

    About the switching process

    • Choose to switch to us when you apply, or at any time after
    • It’s easy and free to switch and we’ll have it done in just seven days
    • We will move all your payments, direct debits or standing orders over for you
    • Choose your preferred switch date
    • Dedicated team who will manage the switch for you - hassle free
    • Keep up to date - get text alerts so you know how the switch is going

    What are the switching stages?

    Day 1-2

    • Your new account is already up and running. We’ll contact your old bank or building society to arrange the switch. We’ll let you know that they have approved your request. Then we can start transferring your payment arrangements, direct debits or standing orders across to your TSB current account.

    Day 3-5

    • It takes just a couple of days longer for us to transfer your payment arrangements and make sure your TSB current account is ready for the big switch date.

    Day 6

    • If you have a debit balance outstanding on your old account and want to clear some or all of it, you’ll need to make sure that there’s enough money in your new TSB account to cover the transfer that we’ll make for you on day seven.

    Day 7 

    • Your switch will be complete. Your balance will have been transferred and your old bank or building society account will be closed. You’re all go with us at TSB.

    Day 8+

    • For 36 months after your switch, any payments sent to or requested from your old account will be redirected to your new account.

    How to start your switch

    When you apply to switch to us, we'll ask for:

    • details of the bank account you want to switch from
    • the account sort code and account number
    • the debit card number and expiry date

    You can request to switch when you apply for a current account online, or at any time after.

    If you’ve got a TSB account already, simply complete this quick online form.

    And don't forget to read the Switch Service customer checklist (PDF) before you switch.

    If you don’t want to switch everything

    The Partial Transfer Service allows you to choose which payment arrangements you would like to transfer to your TSB account. It also gives you the option to leave your old account open.

    Switching brochure and switch guarantee (PDF, 366KB)


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