Internet Banking

As a business customer, you can manage your business banking direct from any computer at a time to suit you with our quick, easy to use Online for Business service.*

Benefits of banking online

A quick and secure way to manage your finances 24/7.

  • View your statements
  • Pay bills to another person or company
  • Transfer money between your accounts
  • Set different levels of access for each of your internet banking users
  • Apply for other products and services

Registering for Internet Banking for Business in 3 quick and easy steps

Register now for Online for Business to manage and control your finances online - saving you time, money and resources.

  1. Fill in the Internet Banking form
  2. Wait for a sign off form in the post
  3. Sign the form and send back the signed form

We will then send out a card reader for you to use to login and make payments.

If you already have a personal Internet Banking logon then you can access your Business Banking but only with Lite access (view only).

Register for Internet Banking

Internet Banking security

Our fraud guarantee:

We're committed to making your Internet Banking experience as safe as possible.

We use the latest online security measures to protect your money, your personal information and your privacy. So as long as you've been careful - for example by taking reasonable steps to keep your security information safe - we guarantee to refund your money in the unlikely event you experience fraud with Internet Banking.

When you're registered for Internet banking you can sign up to receive free Text alerts - updates on your balance and your last six transactions sent straight to your mobile.

Find out more about Text alerts

To give you more control over your business internet banking, you can choose to set different levels of online access for each of your internet banking users - depending on their role and your business requirements.

There are three user access levels to choose from, please see the table below for more details.

Full Access (Account Signatories) Full Access (Delegate) View Only Access (Delegate)
View statements v v v
Check balances and view recent transactions v v v
Pay bills to another person or company v v
Set or amend individual limits for delegate users v
Online service to allow 2 or 3 to authroise all payments v
Make up to 25 payments at one time v v
Transfer money between your TSB business accounts v v
Set up, amend and cancel most standing orders v v
View/cancel most Direct Debits v v View only
Print statements v v v
Download statements into a financial software package v v v
Apply online for a business loan v
Apply online for a business credit card v
Apply online for a savings account v

These interest rates are correct as at 02/10/2012. Interest rates are variable.

Would you like more details about our Internet Banking service?

Read our Internet Banking FAQs

We’ll ask you to use your card reader two ways when you’re online. To help confirm your identity you’ll need to use the ‘Identify’ function. When authorising payments you’ll need to use the ‘Sign’ function.

We will never call you, to ask for any Identify or Sign codes from your card and reader.

Having trouble logging in?

If you haven't logged in for 18 months, you may need to re-register.

Forgotten your user ID?

You can retrieve it online instantly.

Password and/or memorable information

You can retrieve it online now.

Please note: We will need to check that it’s you who is resetting your password and/or memorable information. If you're attempting to reset:

  • Online
    you will need to have registered a telephone number with us
  • By phone
    you will need your telephone security number. If you don't have one, you can request one by calling 03459 758 758 (from the UK) +44 203 284 1575 (from abroad)
  • In branch
    you will need a form of ID, eg, passport, driving license

Find us

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Contact us

If you have a query about using Internet Banking, please call us on:

0345 835 3844 (UK)

+44 (0)2032 841 577 (abroad)

We're open 7am to 10pm Monday to Friday and 8am to 6pm on weekends


For your business accounts, please call 0345 835 3858 or 0345 835 3865. Lines are open Monday to Friday 7am–8pm and 9–2pm on Saturdays.

Contact us


Bank online 24/7 using our Internet Banking website.

Internet banking


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