If you find yourself in financial difficulties, you should let us know as soon as possible. We have specialist teams to help you assess your circumstances and the sooner you discuss your problems, the easier it may be to find a solution.
Our Specialist Support Team of experienced colleagues can provide additional support and can be contacted on
0345 835 7818
publication from the British Bankers' Association (BBA)
provides practical information and helpful advice to customers who are facing financial difficulty.
You can get free, independent money advice from any of the following:
Money Advice Service (MAS)
Phone: 0300 500 5000
Phone: 0300 777 0107
You can get the phone number of your local bureau online or from a local phone directory.
Citizens Advice Scotland
Phone: 0131 550 1000
Money Advice Scotland
Phone: 0141 572 0237
Phone: 0808 808 4000
StepChange Debt Charity
Phone: 0800 138 1111
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Speak to a Relationship Manager on 0345 835 3858.
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