Platinum Added Value Account

Our Platinum Added Value Account gives you great day-to-day banking, with all the benefits of our Classic Account, plus an enhanced range of insurance and assistance products. All this is available for a monthly fee of £17, and you'll only need one phone number to access your benefits, making it really easy to manage.

You need to already be a Classic or Silver Account holder to upgrade to Platinum - you'll be able to do this through internet banking once you've held your account with us for a few months. Find out more about our Classic Account.

Why choose our Platinum Account?

  • Worldwide travel insurance for you and your partner (if both under 80 years of age) for up to 45 days per trip (31 days for winter sports). No limit to the number of trips each year.
  • Comprehensive cover, including: Emergency medical cover* (up to £10,000,000), Cancellation or curtailment cover (up to £5,000), Personal accident cover (up to £30,000), Travel disruption cover (up to £5,000), Baggage cover (up to £2,500) and new for old replacement (for baggage up to two years old)
  • Choose between Family and Winter Sports cover (Winter Sports cover is not available over 65 years of age if you have never participated in winter sports previously)
  • Upgrade options include Winter Sports, increasing the length of your trip, and removing the excess payment from any claims
  • No need to renew your insurance each year as you’re covered as long as you are a Platinum Account holder (subject to eligibility)

You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy – failure to do so may affect your claim - please refer to the policy documents for full details of the exclusions.

Platinum travel insurance Terms and Conditions (PDF)

Subject to approval. You must tell us about any medical conditions that you are aware of affecting anyone covered by the policy – failure to do so may affect your claim - please refer to the policy documents for full details of the exclusions.

  • Roadside Assistance – if you break down more than a quarter of a mile from home and if the AA can’t fix your vehicle at the roadside, they’ll take you, your vehicle and up to seven passengers to a local garage
  • Home Start – help at or within a quarter of a mile from your home
  • Relay – recovery to any single UK destination of your choice if the AA is unable to fix your car at the roadside or arrange a prompt local repair
  • You’re covered whether you are in you own car or someone else’s
  • Accident Management - Help in arranging the repair, recovery and claim processing for vehicles following an accident or vandalism where you are claiming under your motor insurance
  • No need to renew your AA cover each year as it lasts as long as you are a Platinum Account holder

Platinum AA breakdown cover Terms and Conditions (PDF, 600KB)

  • Covers one phone for sole account holders or two phones for joint account holders, in the UK or abroad
  • Covers phones up to a maximum individual original retail cost or value of £2,000 including VAT
  • Covers repair or replacement of your handset where your phone is lost, stolen or cannot be fixed. Replacements may be from reconditioned stock.
  • Covers the cost of unauthorised calls made – up to £1500 for contract phones, and up to £300 for pay-as-you-go phones

Platinum mobile phone insurance Terms and Conditions (PDF, 652KB)

  • Help for when your credit, debit and store cards get lost or stolen. Covers everyone in your household who is registered (UK residents only)
  • Cancel and order replacement cards with just one call
  • Get emergency cash advances: up to £1,000 if your cards are lost or stolen in the UK or abroad; £3,000 to help pay hotel bills if you’re stranded overseas; £3,000 to cover lost tickets and travel documents; and £750 for transport costs (subject to approval)
  • Claim up to £200 if your cash is lost or stolen, and a further £200 to replace the missing bag, case or wallet your cards were in
  • Receive £100 towards finding medical assistance if you fall ill abroad
  • Use security protected key and luggage tags to help you recover your personal items if they are lost or stolen, subject to approval

Platinum Sentinel® Card Protection Terms and Conditions (PDF, 652KB)

  • Pay no fees or interest on a planned overdraft up to £300, subject to application and approval
  • You can also apply to increase your overdraft limit, which will incur standard fees and interest rates
  • Avoid unexpected overdraft fees with our overdraft buffer and grace period

Subject to application and approval

Mobile phone insurance, Sentinel® card protection, AXA Travel Insurance and AA breakdown cover are only available to customers who are UK residents. Registration is recommended to benefit from certain features and you should check the Terms and Conditions of cover to confirm requirements. Insurance benefits are provided by selected third party providers. For full details of providers, cover, exclusions and limitations please refer to the welcome pack.

Rates and charges

It's important that you understand how your account works.

We've added information below about our interest rates and you can find all the documents relevant to this account in the Important documents section.

Monthly fee

The Platinum Account costs £17 a month, which covers all benefits.

Platinum Account overdraft interest rates

AccountInterest charged monthly
Platinum1.34 % per month17.28 % EAR*

These interest rates are correct as at 02/10/2012. Interest rates are variable.

* EAR is the Equivalent Annual Rate. This is the actual annual rate of an overdraft. It doesn't take into account other fees and charges.

View previous rates

Internet Banking

The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and more.

Find out more and get started with Internet Banking

Mobile Banking

Make it easier to manage your money on the go. It means you can do your banking on the move from most Internet-enabled mobile devices - either using our app or via your mobile device's browser.

Find out more and get started with Mobile Banking

Telephone Banking

You can call our Telephone Banking service on 0345 975 8758.

Use our quick automated service to:

  • check your balance and recent transactions
  • pay your bills
  • transfer money
  • check your Direct Debits or standing orders

And you can also speak to one of our advisers if you have a more complex query.

Find out more about Telephone Banking

These services are available if you are over 16.

Your TSB Visa debit card is an amazing piece of plastic. Accepted in millions of places and cash machines worldwide, it's incredibly convenient. It's just as safe to use abroad as at home, so it's a simple alternative to carrying cash.

More about the Visa debit card

No overdraft fees or interest to pay if you go overdrawn (either Planned or Unplanned) by less than £10. The overdraft buffer is in addition to any interest and fee-free overdraft limit that you may have as part of your current account.

If your account goes over its limit, our Grace Period means that you have until 3.30pm (UK Time) to pay in enough money to avoid any overdraft fees you may incur that day.

If you've ever wondered where your money goes, then Money Planner is for you. It's a free, easy-to-use Internet Banking service that lets you keep track of most of the spending you make from your personal TSB current and credit card accounts.

Money Planner is provided to help you manage your personal finances and is not intended to provide legal, tax or financial advice. You must be registered for Internet Banking. Terms and conditions apply.

If you'd like to have one, we'll give you a TSB cheque book as well.

A joint account is simply a bank account in the name of two or more people. You can either convert your existing bank account into a joint account by adding someone else to it, or open a new account in two people's names.

Benefits

  • Convenient way to share outgoings like shopping, bills, mortgage or rent payments
  • You'll both get your own Visa debit card for payments and cash
  • You can still keep your own current account and open an additional TSB joint account, and move money between the two accounts easily

Important things to remember

Along with the benefits of opening a joint account, there are also extra responsibilities. Here are a few things to consider:

  • each person can make withdrawal, use cash machines or apply for an overdrafts without needing the other's approval

Apply for a joint account

You can open a joint account or add someone to your existing account at your nearest branch. You'll both need to go into a branch so that you can provide identification in person.

Account Opening is subject to our assessment of your circumstances.  You must be 18 or over and a UK resident to apply.  Interest paid monthly.

Overdrafts are subject to application and approval and are repayable on demand.

*AER means Annual Equivalent Rate. AER illustrates what your interest rate would be if interest was paid and compounded each year and allows you to easily compare different savings accounts. As every advertisement for a savings product, which quotes an interest rate, will contain an AER you will be able to compare more easily what return you can expect from your savings over time. Gross rate means that credit interest is paid without income tax being deducted. You can receive your interest paid gross if you are a non-tax payer and have completed an Inland Revenue R85 form.

Money Planner is provided to help you manage your personal finances and is not intended to provide legal, tax or financial advice. You must be registered for Internet Banking. Terms and conditions apply.

Text alerts are free but your mobile operator may charge for some services. Please check with them.

We don’t charge for your use of Mobile Banking but your mobile operator may charge for some services, please check with them. Mobile Banking is available on most internet enabled mobile devices. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.

Save the Change is a registered trademark and is used under licence by TSB Bank plc.

Sentinel®is a trading name and registered trademark of Affinion International Limited.

Call

Telephone Banking is open 24/7 on 03459 758758.

Telephone banking

Click

Bank online 24/7 using our Internet Banking website or our mobile app.

Internet banking

Visit

Find your nearest branch or cash machine using our branch locator tool.

Branch locator