• Hearing support

    We have a number of ways to help you.

  • In branch

    All our branches have induction loops fitted in the secure cash areas such as counters and cash machines:

    • They can be used at any counter position or in a private interview room
    • They can be used with the 'T' setting on hearing aids to enhance sound
  • By phone

    • BT TextDirect - type 18001 before the telephone number you wish to contact. A RNID (Royal National Institute for Deaf People) operator will join the line to convey the message
    • Sign Video - please see below for more information
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Bank online 24/7 using our Internet Banking website or our mobile app.

Internet Banking

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Call

Bank over the phone 24/7 using our automated service - call 03459 758 758.

Telephone Banking

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Visit

Find your nearest branch or cash machine using our Branch Locator tool.

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