• Hearing support

    We have a number of ways to help you.

  • In branch

    All our branches have induction loops fitted in the secure cash areas such as counters and cash machines:

    • They can be used at any counter position or in a private interview room
    • They can be used with the 'T' setting on hearing aids to enhance sound
  • By phone

    • BT TextDirect - type 18001 before the telephone number you wish to contact. A RNID (Royal National Institute for Deaf People) operator will join the line to convey the message
    • Sign Video - please see below for more information


Do your banking wherever you are with secure online banking services.

Download our app on Apple

Download our app on Android



Bank online 24/7 using our Internet Banking website or our mobile app.

Internet Banking 



Bank over the phone 24/7 using our automated service - call 03459 758 758.

Telephone Banking 



Find your nearest branch or cash machine using our Branch Locator tool.

Find branches