We have a number of ways to help you.
All our branches have induction loops fitted in the secure cash areas such as counters and cash machines:
Using SignVideo, you can communicate with a member of our team via a sign language interpreter.
To use SignVideo you need the following:
This service is available from 8am - 6pm Monday to Friday. SignVideo is a free service if you're connected to WiFi. If you use 3G, 4G or a data service, it will be part of your data cost.
For more information on Sign Video, watch this 'How to'
video in British Sign Language.
If you're having problems connecting to SignVideo, or need some technical help, please contact
[email protected] or call 0203 3880 771
Do your banking wherever you are with secure online banking services.
Download our app on Apple
Download our app on Android
Bank online 24/7 using our Internet Banking website or our mobile app.
Bank over the phone 24/7 using our automated service - call
03459 758 758.
Find your nearest branch or cash machine using our Branch Locator tool.